A panicked Frasier calls Niles over to the apartment and says that he has committed a crime. He explains the series of events that led up to this. When Frasier was overcome by a coughing fit, Roz took over the show and advised a caller to seek counseling to deal with kleptomania, which she described as being the result of someone needing the thrill of stealing to deal with the emptiness in his or her life. Frasier congratulated her on knowing what to say, but Roz said that it was easy because he is so predictable. (thetvdb.com)