Bill hears from Karl that the Nielsen ratings dropped. Bill tries to find fault with the staff, but he ends up blaming himself for losing touch with other people. After going to Jo-Jo for comfort at night, he goes to the bus station, meets the janitor Charles, who is an avid viewer of Buffalo Bill, and signs an autograph for him. Bill is punched by the homeless man for refusing to give him a quarter, leaving Bill unconscious. The following day, Woody wakes him up and carries him to the station. Bill realizes that he lost his wallet. (thetvdb.com)